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Persons aged 14 years and over have to pay a tourist tax of € 1.90 per person per night. This fee is not included in the total price of your stay: it is only payable on departure in cash.
We ask you kindly to bring a dog blanket or basket with you. We trust in your understanding that animals are not allowed into the dining room, the well-being area and some of our room types and into the rooms on the 3rd floor. It is possible, of course, to have breakfast and dinner at a table in the area of the hotel bar where dogs are allowed. Please let us know in the moment of the booking, if you bring your dog with you!
We reserve the right to charge an extra fee for a final cleaning. We recommend taking out a pet insurance that covers the cost of accidental damage caused by your dog.
Food is not included in the rate of Euro 25.00 per dog and night.
For bookings cancelled 28 or more days before the arrival date, we charge a € 50.00 cancellation fee per room. The difference can be credited as a deposit towards your next booking. For cancellations made 8 or more days before arrival, we charge 70% of the total booking price. For cancellations made in the last 7 days before arrival, and in the event of no-show, late arrival or early departure, we charge the entire booking price. Important: these terms apply regardless of whether the rooms are then assigned to other guests for the same period, in part or in full.
There are a variety of reasons why a hotel booking may need to be cancelled, from illness to a family emergency. We therefore recommend taking out travel cancellation insurance with HanseMerkur Reiseversicherung, which covers any cancellation expenses in the event of cancellation, late arrival or early departure.
Please remember to take out insurance at the time of booking, or within 3 working days of booking (Monday-Saturday) at the latest. If taken out later, the insurance will only cover events occurring from the 10th day afterwards (qualifying period).